View Our Frequently Asked Questions

We appreciate that you may still have some queries about staying at one of our Centres, so to help you, here are answers to some of the questions we are most frequently asked.

What is included in my fees?

Our weekly fees include 24-hour care, all meals and laundry. Each Centre may also provide additional services so please feel free to find out more from the Manager of your chosen Centre.

Can I choose my own bedtime?

Of course you may. We do, however, hope that you will want to participate in the many day activities provided by our staff and won't want to stay in bed all day!

Can I get help in my room?

All our bedrooms have call systems so you can contact staff at any time, say for example if you need a hot or cold drink during the night.

Nothing is too much trouble.

What about visitors and going out?

Visitors are welcome at any time and if you tell us they are coming, we will even arrange meals for them. We are also more than happy to help you visit family and friends so long as we know you are safe.

Latest News

Grace Court Family Room

Grace Court Care Centre in St Helens are currently in the process of transforming a spare room into a sensory/family room.

The family room is to be made available to relatives whose loved ones take ill or are on end of life care.  Relatives will be able to utilise this family room for overnight accommodation and refreshments will be provided day or night.  A complimentary overnight stay bag will also be available.

Grace Court are also facilitating a Relatives Group for past and present families to meet and talk about their experiences at Grace Court, especially about end of life,  to help understand and support each other during these sad, difficult times.

Residents at Grace Court Care Centre are the Home's main prioirty. Grace Court strives to promote the upmost dignity, respect and comfort at all times.  Staff are fully trained in End of Life Care to support residents and families. 

Grace Court staff are there to help whether it be care staff, clinical staff, management team, domestic and kitchen staff ... "they are there to help you".

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Link to carehome.co.uk. Carers go to great efforts in order to help residents settle in and feel at home.
Got an enquiry? Contact us! Telephone: 01937 587100 Fax: Key Healthcare provide a level of care that takes pride in creating a comfortable, home-from-home atmosphere where every resident is treated with dignity. We have a care home st helens, a care home middlesborough and dementia care homes for a wide range of care needs. It is important to us to feel right at home in our care centres. 01937 587107 Email: Key Healthcare provide a level of care that takes pride in creating a comfortable, home-from-home atmosphere where every resident is treated with dignity. We have a care home st helens, a care home middlesborough and dementia care homes for a wide range of care needs. It is important to us to feel right at home in our care centres. administrator@keyhealthcare.co.uk
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